OKX Trade Issue
OKX IS A Trick Trade!
In December, manufactured a concurrence with OKX, a respectable trade, to list ICE coin. We thought about this association cautiously because of OKX's heavenly standing. Some portion of the understanding was a 5-hour selectiveness period after the posting, during which we made a deal to avoid posting on different trades.
We need to explain that we gave no assets or Ice coins to OKX for this posting. OKX moved toward us because of their confidence in the capability of our task and the strength of our local area.
In spite of other noticeable trades communicating interest in posting ICE simultaneously, we maintained our trust-based responsibility with OKX and declined those offers.
In December, when OKX recorded another venture, Avive, we noticed specific issues during its posting day:
- Clients couldn't find AVIVE through web or versatile application look.
- Clients in certain nations couldn't exchange AVIVE, despite the fact that different coins were tradable.
We quickly conveyed these worries to OKX, demanding that comparative issues should not happen during our posting. OKX recognized these issues and guaranteed us they were settled, promising to have a group of specialists accessible at the hour of our send off and that the referenced issues wouldn't happen at our posting.
We as of late authoritatively elevated OKX to our huge client base in our application and online entertainment. We urged clients to interface their records with an OKX Trade wallet address to accept their ICE coin appropriation. We additionally pre-arranged a broad advertising effort to advance the posting and OKX on the entirety of our channels.
In any case, after the ICE coin posting on OKX, we began getting a convergence of grievances from our local area:
- Clients who are not signed in couldn't track down ICE while looking on the OKX web and versatile application.
- Indeed, even signed in clients experienced issues finding ICE on the stage.
- Numerous clients got a blunder message expressing that exchanging of ICE was limited because of neighborhood consistence, even in nations where OKX had recently affirmed this ought not be the situation.
Our Chinese people group experienced unexpected issues, for example,
- Detachment of ICE for clients who didn't get it through appropriation.
- A failure to buy ICE coins.
- Confounding reactions from OKX support, recommending geographic limitations set up by the Ice group, which we never mentioned or endorsed.
In one country, four clients confronted four unique situations, further featuring irregularities in the stage's presentation. Of these four clients, only one could buy ICE, while the other three couldn't because of three distinct mistakes. Once more, every one of them are from a similar nation and city.
Additionally, it's critical to take note of that we detailed these issues to the OKX group following they surfaced yesterday. Deplorably, regardless of our proactive correspondence, no substantial moves have been made by OKX to address or amend these worries.
To address these worries and guarantee straightforwardness, we're mentioning all clients who experienced issues (counting trouble tracking down ICE, exchanging limitations, or blunders) to answer to our authority tweet with the accompanying subtleties:
- OKX ID
- Country
- Screen captures/screen accounts showing the issue or discussions with OKX support.
Kindly note that OKX is confined in specific nations (as recorded), and clients from these areas are not expected to answer: Hong Kong, Belgium, Cuba, France and its abroad domains, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, US of America including all U.S.A. domains, the Bahamas, Canada, the Netherlands, the Assembled Realm, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta.
We esteem our local area's input and are completely dedicated to settling these issues quickly to improve your experience. Much thanks to you for your proceeded with help and persistence as we settle these difficulties.
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